Failure by Design: Isabella’s Experiences with Social “Services”

My friend Isabella has been beside herself with worry over her son and her housing situation. Ever since the first time we met (seven years ago!) in a half-way house for women, she has told me that she wants Americans who are fortunate enough to live in secure and stable housing to know what people who are dependent upon the institutional circuit of shelters, clinics, welfare, jails and DYS must go through just to (barely) hang on. I urged her to writer down her experiences. What follows is a Facebook conversation between us about what she’s been going through these past few months.


Isabella: Like many others, my husband and teen-age son and I have been living in what they call “scatter shelters.” What that means is that there aren’t enough good solutions for homeless families so they put us in apartments scattered around the city. Because we are a family, we were given one bedroom in a four bedroom apartment shared by four families. Some of the families have several kids, so it was very crowded. We all shared the living, kitchen and bathroom. One of our housemates at that apartment was an alcoholic and hit our son in the head with a bottle of Grey Goose. After that the manager moved us into another shared apartment in even worse conditions than the first one.

We are not criminals or children, but at the scatter shelter we all have a 9:00 curfew, 11:00 on weekends (though we can get a weekend pass.)

One weekend our son was staying with his grandmother and he called us up to say she had kicked him out. But it was after curfew (he had permission to be out but we had not arranged to be out) so we had to call the shelter supervisor to get permission to go and get him. By the time we reached her and got permission the last T [public transportation] had run so we had to take a taxi, which cost us $120 – a very big part of our monthly income.

 

Susan: Are you able to set up the apartment to feel like home?

 

Isabella: Because of all the moves and living in one room most of our stuff is in storage, including a television and really nice living room set that my father bought us before we lost our housing. But storage is expensive and we owe $3000 to the storage company. The company will not accept a partial payment and told us that they would auction off our stuff if we can’t come up with all of the money right away. But both of us are disabled and we live on Social Security so we couldn’t come up with the money.

homeless-in-storage-unit

I’ve been anxious and depressed through all of this, but what’s happened in the past two weeks has pushed me over the edge and I’m crying as I write this.

 
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Susan: What’s been going on?

 

Isabella: Our son had gotten into some trouble for which he was put on probation. Unfortunately, he violated the terms of his probation and so he was taken into DYS (Department of Youth Services) custody for an indefinite time of anywhere between two weeks until up until his eighteenth birthday. So I’m SUPER STRESSED OUT, losing my mind actually, because we have NO IDEA where we’re gonna go. They’re saying that since our son is in the custody of DYS that he cannot be considered a part of our “case file” so we can’t stay in the family shelter. But he can’t be released by DYS to us if we don’t have a stable environment to live in. But we’re going to lose our place in the shelter because he is not living with us RIGHT AT THIS MOMENT and without him as part of our case file we are $26 over the monthly limit to qualify for a homeless shelter.

I called the housing office and was told that our son DOESN’T qualify as homeless, because and I quote the almighty DIRECTOR of DHCD, “He already has a place to stay [in DYS custody]; so he’s not homeless…” They said, “When he gets out and is homeless have him call us to verify he’s on the streets and we’ll reevaluate your eligibility.”

So basically we’re stuck in a Catch 22: Damned if we do, damned if we don’t!!! He CANNOT be released if we do not have a place for him to stay…BUT, we cannot keep a place to stay if he remains in lockup!!! I can’t win! I’m losing my fucking mind!!!!!! I’m so sorry for the vulgarity but I am flabbergasted.

I’m SO SUPER STRESSED I have no idea where we’re going and the thought of being homeless with our son frightens me like nothing has ever frightened me before.


 

While many of the poor, chronically ill and criminalized women I know turn their anger and blame on particular “bitches” who work in social and correctional services, Isabella has made clear to me from the first time we talked that, “It’s a system that is designed for us to fail.” Emergency assistance programs make frequent changes in eligibility criteria for receiving services, causing feelings of uncertainty and vulnerability in those who are dependent upon welfare as well as obligating recipients to spend great amounts of time and energy re-certifying their eligibility for the support and services that, in most other industrialized countries, are considered a basic right.

Even when you qualify for assistance, it turns out that Social Security Insurance (SSI) and Temporary Assistance to Needy Family (welfare) remittances are not sufficient to live on. As a result, recipients also are drawn into homeless shelters or other housing programs. Homeless shelters, while better than the street in most instances, are structured around rules that seem designed for people to break them. For a mother, residence in a homeless shelter is a surefire way to draw in child welfare services. Child welfare services are more likely than not to send women to drug testing programs which in turn easily leads them into the correctional system. Conditions of probation and parole — such as requiring constant urine tests — make it impossible to hold down a job. And children like Isabella’s son who were drawn into child welfare services are more likely than other children to end up in juvenile detention facilities, jails and prisons – all but guaranteeing that they will remain stuck in the same institutional circuit that failed them from the start.

You can read more about Isabella and the institutional circuit in Can’t Catch a Break.